AI & Automation in
Melbourne
Melbourne service businesses don't need an AI strategy deck — they need to stop drowning in inbox triage, document handling and repeat lookups. We deploy AI automation in Melbourne against the repeated admin tasks that drain the team, with human approval gates so nothing goes out the door without a sign-off where it matters.
The first Melbourne win is usually inbox triage or document extraction — both have clear before/after time savings the team feels in week one.
Including CBD, Richmond, Collingwood, Cremorne, South Yarra, Hawthorn, South Melbourne, Carlton and surrounding areas.
Metro pages need sharper differentiation, because buyers usually compare several providers before they make contact.
From manual triage to autonomous ops.
60% of inbound · auto-resolved · 4-hour → 2-minute response time.
Melbourne demand breaks when ai and operations are treated separately.
Buyers often compare three providers before calling or booking. We use that market reality to decide which pages, workflows, integrations, and reporting layers should be fixed before more spend or more content is added.
What we build for Melbourne
For Melbourne, delivery focuses on automation maps, data preparation, prompt workflows, CRM actions, approval gates, and reporting that makes the system observable.
Custom agents w/ your data
RAG on your PDFs, SOPs, tickets, CRM. Answers in your voice, with your policies.
Inbox & ticket triage
Auto-label, auto-draft, auto-route. Humans only approve.
Document extraction
Invoices, contracts, resumes, claim forms → structured data → your DB.
Guardrails & audit
Every response logged, every action approvable. HITL where it matters.
AI pricing anchored to useful automation, not vague hype.
The right AI engagement depends on whether you need one workflow automated, an agent with your data, or a broader automation layer across the business.
We bias toward practical ROI. If a workflow can be solved with a simpler rules engine or standard automation, that's what we'll recommend.
01Workflow Automation Sprint
Automate one painful process with AI in the loop where it counts.$4,000-$8,000single workflow scopeBest forGood for triage, extraction, drafting, and repetitive admin tasks with clear inputs.
Workflow Automation Sprint
- One automation flow
- Prompt + guardrail design
- Approval checkpoints
- Basic reporting on usage and outcomes
- Deployment into your current stack
02AI Agent System
A custom agent trained on your docs, SOPs, and business context.$9,000-$20,000core agent buildBest forBest for support, ops, or sales teams needing fast responses with your actual data behind them.
AI Agent System
- RAG setup with your knowledge base
- Conversation, routing, or task execution logic
- Audit trail + human review layer
- Analytics on resolution / usage
- Integrations with inbox, CRM, or docs
03Automation Layer
Multi-workflow automation across teams, systems, and approvals.$20,000-$45,000+multi-team rolloutBest forFor companies that want AI and automation embedded across multiple processes, not bolted on as a demo.
Automation Layer
- Multiple agent or automation flows
- Shared data + orchestration layer
- Security, permissions, and approval logic
- Cross-tool integrations and triggers
- Phased rollout with measurement
Questions we expect from Melbourne
Talk to us about Melbourne
Stratify IQ works with Melbourne teams from a Melbourne base. Call us, email, or book a brief on the contact page.
- Phone
- 1800 800 813
- Based in
- Melbourne, VictoriaAustralia